Independent, photo-evidenced reports at every stage of the tenancy — the paperwork that wins deposit disputes and catches problems while they're still small.
Deposit adjudicators decide on evidence, not stories. Every major deposit protection scheme says the same thing: without a thorough, agreed inventory, the landlord almost always loses the dispute. An independent report, date-stamped and signed at check-in, is the single best investment in protecting a deposit claim.
Inventory services
A room-by-room record of the property's condition, contents, fixtures and finishes — walls, floors, appliances, furniture, keys and meters — with embedded, date-stamped photographs. Compiled by a clerk with no stake in the tenancy, which is exactly why adjudicators trust it.
The inventory conducted on move-in day, walked through with the tenant, agreed and signed on the spot. Starting the tenancy with an agreed record removes the single biggest argument at the end of it.
At the end of the tenancy we re-inspect against the check-in report item by item, separating genuine tenant damage from fair wear and tear — the distinction deposit schemes actually adjudicate on — with side-by-side photo comparisons that make claims straightforward.
A periodic visit during the tenancy — typically every 3 to 6 months — checking how the property is being kept, spotting maintenance issues early (leaks, damp, mould, blocked gutters) and confirming there's no subletting, smoking or unauthorised pets. Also increasingly important evidence of proactive management under damp-and-mould expectations following Awaab's Law.
Common questions
You can — but a landlord's own report carries less weight in adjudication precisely because it isn't independent, and DIY reports routinely miss the detail (paint finishes, appliance condition, meter serials) that decides disputes. For the cost of a few hours' rent, independence is cheap insurance.
Depends on size and furnishing — an unfurnished one-bed flat might take under an hour; a furnished four-bed HMO considerably longer. Tell us bedrooms and furnishing level for an exact quote.
Every 3–6 months is typical — first one around the three-month mark of a new tenancy, then at a rhythm that suits the property and tenant. We can put the whole portfolio on a schedule so inspections just happen.
Tell us the property type and postcode — we'll come back with a fixed quote and the earliest available date.